Moontales app icon Moontales

Effective date: March 13, 2026 · Last updated: March 13, 2026

These Terms of Service ("Terms") govern your use of Moontales (the "Service"). Moontales is designed for children ages 0-11 and is intended to be used with the involvement of a parent or legal guardian. By using the Service, you agree to these Terms.

Operator

Moontales, United Kingdom

Contact: support@moontales.app

1) Eligibility

The Service is designed for children ages 0-11. A parent or legal guardian must manage account creation, purchases, and any feature that involves submitting personal information, photos, or voice recordings. If you are a child, you may use the Service only with the involvement of your parent or legal guardian.

If you provide information or upload content about someone else, you confirm that you have the legal right and consent to do so.

2) Accounts and security

You may use the Service as a guest or by signing in (Apple Sign-In or email/password where available). You are responsible for:

We may suspend or terminate accounts for violations of these Terms.

3) The Service

Moontales provides story creation/playback and optional narration features. Features may change over time. We may update or discontinue parts of the Service at any time.

4) Subscriptions, billing, and cancellation (Apple In-App Purchases)

If you purchase a subscription via Apple:

We provide subscription features while Apple confirms your entitlement.

Note: You can manage or cancel your subscription in your Apple ID account settings at any time.

5) Personal Voice (ElevenLabs)

Personal Voice is optional (Plus/Premium) and should be created only from the voice of a parent, legal guardian, or another adult narrator you have permission to use.

6) Safety and acceptable use

You agree not to:

Photo rules for child profiles

When uploading photos:

Warning: Any attempt to generate inappropriate content involving children, or uploading photos of children without proper authority, is strictly prohibited and may be reported to relevant authorities where required by law.

We may restrict access if we believe you violated these Terms.

7) User content and license

You may provide content to the Service, including:

Your rights: You retain ownership of your content. By uploading, you grant us a limited, non-exclusive license to use your content solely to:

Uploaded photos are stored in private cloud storage and used only to generate the personalized illustrations you request, until you remove them.

No training by us: We do not use your photos, voice recordings, or story prompts to train our own AI models. They are used only to generate your requested content. Our third-party AI providers (Google/Gemini, ElevenLabs) process data to deliver the service; their use of data is governed by their own terms.

You are responsible for ensuring you have the rights to all content you upload (including photos of children where applicable).

8) Privacy, tracking, and children’s protections

We do not use third-party analytics, third-party advertising, or cross-app tracking in the children’s version of the Service. We may keep limited first-party operational records that are necessary for security, reliability, subscription validation, and abuse prevention. See the Privacy Policy for details.

9) Intellectual property

The Service (software, design, branding) is owned by us or our licensors. You receive a personal, non-transferable, revocable license to use the Service for personal, non-commercial purposes, subject to these Terms.

10) AI-generated content disclaimer

Stories, illustrations, and narrations may be generated automatically by AI (including Google/Gemini for text and images, and Google TTS or ElevenLabs for voice).

11) Subscriptions, account deletion, and restore purchases

Subscription management:

Account deletion:

Restore purchases:

12) Termination

You may stop using the Service at any time. We may suspend or terminate access for violations, security, or legal reasons.

Account deletion may be available:

13) Disclaimers

The Service is provided "as is" and "as available." We do not guarantee uninterrupted or error-free operation to the maximum extent permitted by law.

14) Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect or consequential damages. Our total liability will not exceed the amount you paid for the Service in the 12 months preceding the claim.

Some jurisdictions do not allow certain limitations; in that case, the limits apply to the fullest extent permitted.

15) Changes to Terms

We may update these Terms. We will update the "Last updated" date and may provide notice in the app.

16) Governing law

These Terms are governed by the laws of England and Wales, subject to any mandatory consumer protections in your jurisdiction.

17) Contact

Email: support@moontales.app